What We Collect and How We Use It
When you create an account, we collect your name, email address, mobile number and the wallet identifier you use — whether that is bKash, Nagad or Rocket. This lets us match your deposit to your account and process your withdrawal back to the same wallet. During
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each session, we also record your device type, browser version, IP address and the pages you visit inside the lobby. We use this session data to keep your account secure and to detect unusual activity. If you contact support, the conversation is logged so our team
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has the full context the next time you reach out. We do not sell your personal data to third parties. Payment details passed through bKash, Nagad and Rocket are handled under those providers' own data terms as well as ours — the transaction reference stays in
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our records for account verification and dispute resolution. Your data is retained for as long as your account is active and for the period required by applicable regulations in your eligible region. You can request a summary of the data we hold by writing to our
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support team. Bangladeshi law and the rules of your eligible region govern what we are required to keep and what we can remove on request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.